Terms of Service

Introduction and Acceptance

Welcome to Shimmer. These Terms of Service govern your access to and use of our website, services, and any related content we provide. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our services.

These terms constitute a legally binding agreement between you and Shimmer. We reserve the right to update these terms at any time, and your continued use of our services after such changes constitutes your acceptance of the modified terms.

Service Description and Scope

Our Services

Shimmer provides professional arcade game development services, including custom game creation, network architecture solutions, and business intelligence systems for arcade operations. Our services are designed for businesses and organizations seeking to develop or enhance their arcade gaming offerings.

Service Availability

We strive to maintain consistent availability of our website and services, but we do not guarantee uninterrupted access. We may suspend, modify, or discontinue any aspect of our services at any time, with or without notice, for maintenance, updates, or other operational reasons.

Geographic Limitations

While we operate globally and serve clients in various regions, certain services may be subject to geographic restrictions based on technical capabilities, legal requirements, or business considerations. We will communicate any such limitations during the service inquiry and proposal process.

Acceptable Use Policy

When using our services or accessing our website, you agree to use them only for lawful purposes and in ways that do not infringe upon the rights of others or restrict their use and enjoyment of our services.

You may not use our services to transmit or distribute harmful, offensive, or illegal content, attempt to gain unauthorized access to our systems or other users' accounts, interfere with the proper functioning of our services through technical means, use automated systems to access or collect data from our website without permission, or impersonate any person or entity or misrepresent your affiliation with any person or entity.

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

We reserve the right to investigate violations of these terms and take appropriate action, including suspending or terminating access to our services, removing content, and reporting violations to law enforcement authorities.

Account and Access Management

Account Creation

Certain features of our services may require you to create an account or provide registration information. When creating an account, you must provide accurate, current, and complete information. You are responsible for keeping your account information up to date.

Account Security

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must use a strong password and take reasonable steps to prevent unauthorized access. If you suspect any unauthorized use of your account, you must notify us immediately.

Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these terms, engaged in fraudulent activity, or for any other reason we deem appropriate. You may also request account closure at any time by contacting us.

Multiple Accounts

Unless explicitly authorized, you may not create multiple accounts for the purpose of circumventing restrictions or gaining unfair advantages. We reserve the right to merge or terminate duplicate accounts.

Service Modifications and Updates

We continuously improve and update our services to provide better experiences for our clients. As part of this process, we may modify, update, or discontinue features, functionality, or entire services. We will make reasonable efforts to notify users of significant changes, but we are not obligated to provide advance notice for all modifications.

Service updates may include bug fixes, security enhancements, new features, or changes to existing functionality. While we strive to ensure updates improve the user experience, we cannot guarantee that all updates will be beneficial to all users or compatible with all use cases.

For custom development projects, any modifications or updates to delivered solutions will be governed by the specific service agreements established for those projects.

Intellectual Property Rights

Our Content and Ownership

All content on our website and within our services, including text, graphics, logos, designs, software, and other materials, is owned by Shimmer or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our explicit written permission.

User-Generated Content

When you submit content through our services, such as project specifications, feedback, or communications, you retain ownership of your content. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content solely for the purpose of providing our services to you.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. This license does not include the right to resell our services, use our services for commercial purposes beyond their intended scope, or access our services for competitive analysis or benchmarking.

Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our website are the property of Shimmer or their respective owners. Nothing in these terms grants you any right to use any trademark, service mark, logo, or trade name without prior written permission.

Third-Party Services and Links

Our services may contain links to third-party websites or integrate with third-party services. These links and integrations are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy practices, or terms of service of any third-party sites or services.

Your use of third-party services is governed by their respective terms and privacy policies. We encourage you to review these documents before using any third-party services. We are not liable for any damages or losses arising from your use of third-party services.

Payment and Pricing

Pricing for our development services is determined on a project-by-project basis and will be outlined in specific service agreements or proposals. All prices are quoted in USD unless otherwise specified and are subject to applicable taxes.

Payment terms, schedules, and methods will be defined in individual service agreements. We reserve the right to modify our pricing structure at any time, though such changes will not affect existing contractual agreements.

Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to our data practices as described therein. Please review our Privacy Policy for detailed information about how we handle your data.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Singapore.

If any provision of these terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this document. Material changes will be communicated through prominent notice on our website or via email if you have an account with us. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.